Accessibilità

Last updated: June 19, 2026

Operator: PassportCraft LLC, 418 Broadway, Ste N, Albany, NY 12207, USA

PassportCraft is committed to making its website and platform usable by as many people as possible, including people with disabilities.

Our target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the same technical baseline incorporated by EN 301 549, the harmonized European accessibility standard referenced by the European Accessibility Act. We build with semantic HTML, keyboard navigability, sufficient color contrast, and screen-reader compatibility in mind, and we consider accessibility as part of our ongoing design and development work.

This statement covers passportcraft.com, the PassportCraft application, and the public, consumer-facing Digital Product Passport pages that PassportCraft renders — that is, the page template, layout, and formatting we control. It does not cover the accuracy or accessibility of the content that customers enter into their passports, nor third-party services we integrate (for example, payment and sign-in providers).

The public Digital Product Passport pages are a consumer-facing service to which the European Accessibility Act may apply. We treat these pages as within the scope of this statement and aim to make them conform to WCAG 2.1 Level AA / EN 301 549, on the same basis described below. The accessibility of the data a brand enters into its passport remains the responsibility of that brand.

Current status

We are an early-stage company and accessibility is an area of continuous improvement. PassportCraft is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, because of the known issues described below. We test new and changed interfaces for accessibility and address issues as we find them. This reflects our own voluntary conformance reporting; it is not a statement made under, or an obligation owed pursuant to, any public-sector accessibility regime.

Known issues and non-accessible content

The following areas of our website and platform may not yet fully meet our WCAG 2.1 Level AA target. We are aware of them and are working to address them:

Some complex, data-dense interface components (for example, multi-step passport editors and tables) may not be fully operable or clearly announced with a keyboard or screen reader.
The public, consumer-facing Digital Product Passport pages we render are data-dense, and some sections, expandable elements, or media on them may not yet be fully operable or clearly announced with a keyboard or screen reader.
Documents and files generated or exported by the platform (for example, PDF or CSV exports) may not meet all accessibility criteria.
Dynamic and AI-assisted interface elements may not always announce updates to assistive technologies in a timely way.
Third-party content embedded in our pages (for example, payment or sign-in components) is outside our direct control and may not fully conform.

This list is not exhaustive. If you encounter a barrier that is not described here, please let us know using the contact details below.

Feedback and reporting barriers

If you encounter an accessibility barrier on our website or platform, or need information in an alternative format, please tell us — your feedback helps us improve. Contact support@passportcraft.com with a description of the problem, the page or feature involved, and the assistive technology you are using if applicable. We aim to acknowledge accessibility reports within 5 business days and will provide a substantive response or, where a fix is needed, a remediation timeline.

If you are not satisfied

If you are not satisfied with our response, you can ask us to escalate your report by contacting support@passportcraft.com and requesting a review. Users in the European Union may also contact the accessibility or market-surveillance authority in their member state.

Preparation of this statement

This statement was last reviewed and prepared on June 19, 2026. We assessed our website and platform against WCAG 2.1 Level AA by self-assessment, using a combination of automated accessibility tooling and manual testing, including keyboard-only navigation and screen-reader checks. Where we engage an independent accessibility audit or publish a conformance report (such as a VPAT) in the future, we will reference it here.

Enterprise customers can request our current accessibility conformance summary at support@passportcraft.com. Any summary we provide reflects the partial conformance and self-assessment status described in this statement.

Review

We review this statement and our accessibility practices periodically and update them as the platform evolves.