Richtlinie zur akzeptablen Nutzung

Last updated: June 19, 2026

Operator: PassportCraft LLC, 418 Broadway, Ste N, Albany, NY 12207, USA

This Acceptable Use Policy ("AUP") describes conduct that is prohibited when using the PassportCraft platform, website, and related services (the "Service"). It supplements and is incorporated into our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service. We may update this AUP from time to time; the "Last updated" date reflects the current version.

This AUP applies to you and to anyone who accesses or uses the Service through your account, including your Authorized Users and any contractor or other person to whom you give access. You are responsible for their compliance, and any act or omission by them that would violate this AUP is treated as your own violation.

1. Compliance with laws

You may not use the Service in any way that violates applicable law or regulation, infringes the rights of others, or facilitates any illegal activity. You are responsible for ensuring your use of the Service, and the content you publish through it, complies with all laws applicable to you and to your products.

You may not use the Service in violation of any applicable export-control or economic-sanctions laws and regulations, including those administered by the United States (OFAC and the BIS Entity List), the European Union, the United Kingdom, or the United Nations. You may not access or use the Service if you, your Authorized Users, or any party for whom you act are located in, ordinarily resident in, or organized under the laws of a comprehensively sanctioned or embargoed jurisdiction, or are identified on, or owned or controlled by a person identified on, any applicable restricted-party list.

2. No misrepresentation

You may not publish, through a Digital Product Passport or otherwise, information that is knowingly false, deceptive, or misleading — including fabricated certifications, sustainability claims you cannot substantiate, or impersonation of another brand or entity. You are solely responsible for the accuracy of the data you enter.

Independently of your obligations regarding product-data accuracy above, you may not use the Service for fraud, deceptive or manipulative practices, scams, or phishing, including using a Digital Product Passport or any page or resource hosted through the Service to deceive others, to obtain credentials, payment details, or other information under false pretenses, or to lend false legitimacy to a fraudulent product, brand, or scheme.

You are solely responsible for the content, accuracy, legality, and substantiation of every Digital Product Passport you publish. As between you and PassportCraft, you bear all responsibility for third-party claims arising from your published Digital Product Passport data, including claims brought by consumers who view or scan a Digital Product Passport, and actions, investigations, or claims brought by competent authorities (such as market-surveillance, consumer-protection, or greenwashing and unfair-commercial-practices enforcement), in each case whether brought against you or against PassportCraft as the host of that content. Your obligation to indemnify us for such claims is set out in Section 11 of the Terms of Service.

3. Security and integrity

You may not:

attempt to gain unauthorized access to the Service, other users' accounts or data, or any related systems or networks;
probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measures, except under a vulnerability-disclosure program we authorize in writing;
interfere with or disrupt the integrity or performance of the Service, including denial-of-service attacks, flooding, or imposing an unreasonable load on our infrastructure;
introduce or transmit malware, ransomware, or other malicious or harmful code.

4. Prohibited content and uses

You may not use the Service to store, publish, or transmit content that:

depicts, promotes, or facilitates child sexual abuse or exploitation (including child sexual abuse material, or "CSAM");
threatens, incites, promotes, or actively encourages violence, terrorism, self-harm, or other serious harm to any person;
infringes any intellectual-property, privacy, or other right of any third party;
is unlawful, defamatory, harassing, hateful, or obscene;
contains the personal data of others without a lawful basis to share it; or
contains special categories of personal data as defined in Article 9 GDPR (such as data revealing health, racial or ethnic origin, political opinions, religious beliefs, biometric or genetic data, or sexual orientation).

The prohibitions in this AUP are illustrative and not exhaustive. We may also act against conduct that we reasonably determine is comparable to, or carries the same risks as, the conduct described here.

4.1 Prohibited and restricted products

You may not use the Service to create, publish, or promote a Digital Product Passport for:

counterfeit, replica, or otherwise intellectual-property-infringing goods, or goods sold in a way that misrepresents their authenticity, origin, or brand;
goods that are illegal to produce, sell, or supply under applicable product law; or
goods that require a licence, registration, or other authorization that you do not hold (for example, regulated substances, weapons, or other controlled products).

You remain responsible for complying with all product, safety, labelling, warning, traceability, and market-access laws applicable to the goods you passport through the Service, including the EU General Product Safety Regulation (Regulation (EU) 2023/988), and you acknowledge that creating a Digital Product Passport or QR page through the Service does not by itself discharge any physical-labelling, warning, or responsible-person obligation under that or other product law.

5. Acceptable use of AI features

Our AI-assisted features may only be used to help draft and structure your own product content. You may not use them to generate content that is unlawful or that violates this AUP, to attempt to reverse-engineer or extract the underlying models, or to submit special-category personal data. AI output is a suggestion that you are responsible for reviewing before publication.

You may not use our AI-assisted features, or any output from them, to:

make or support automated decisions that produce legal effects, or similarly significant effects, for individuals;
perform biometric inference or categorization, facial recognition, or emotion recognition;
create or disseminate disinformation, or to manipulate elections or democratic processes;
represent AI-generated output as human-authored where doing so would deceive consumers; or
engage in any practice that is prohibited, or classified as "high risk," under the EU Artificial Intelligence Act or other applicable law.

5.1 Nature and ownership of AI output

Due to the nature of machine learning, AI output is not unique. Other customers may submit similar input and receive the same or substantially similar output, and PassportCraft makes no representation that any output is original or exclusive to you. You are responsible for ensuring that any AI output you publish does not infringe the rights of any third party.

5.2 Your responsibilities under the EU AI Act

The AI-assisted features incorporate a third-party general-purpose AI model. The general-purpose AI model embedded in these tools is supplied by a third-party model provider that is itself subject to the provider-side obligations for general-purpose AI models under the EU Artificial Intelligence Act (Articles 53 and 55), applicable since 2 August 2025; PassportCraft acts as a downstream deployer and integrator of that model and is not the provider of a general-purpose AI model, and any provider-side obligations — including provider-side marking of synthetic output in a machine-readable format — rest with the model provider, not with PassportCraft. As between you and PassportCraft, you act as the deployer and publisher of any Digital Product Passport content you create with these features, and you are solely responsible for any transparency, labelling, or disclosure obligations applicable to that content under the EU Artificial Intelligence Act (Regulation (EU) 2024/1689), including the transparency obligations in Article 50 that apply from 2 August 2026 — including any duty to disclose that content is AI-generated or AI-manipulated, to exercise human editorial review before publication, and to ensure that any synthetic output is marked in a machine-readable format. PassportCraft makes no representation that AI output is, or is not, marked as synthetic, and you must not rely on the Service to satisfy any provider-side marking obligation.

6. No abuse of the Service

You may not resell, sublicense, or provide the Service to third parties except as expressly permitted in the Terms of Service; use automated means to scrape or harvest data from the Service beyond documented APIs; or use the Service to send unsolicited communications (spam).

7. High-Risk and Life-Critical Uses

The Service is not designed, intended, or authorized for use in any situation where the failure, delay, or inaccuracy of the Service or its output could lead to death, personal injury, or severe physical, property, or environmental damage — including the operation of aircraft or other mass transit, nuclear or chemical facilities, life-support or implantable medical devices, autonomous vehicles, air-traffic control, emergency services, or weapons systems ("High-Risk Activities"). You will not use the Service for High-Risk Activities, and you assume all risk and liability arising from any such use. This exclusion applies to the entire Service (it is in addition to the AI-specific terms in Section 5) and reinforces the warranty disclaimers and limitation of liability in the Terms of Service.

8. Enforcement

We may investigate suspected violations of this AUP. We may suspend or terminate access to the Service, remove or disable content, and report unlawful activity to the appropriate authorities, in accordance with the Terms of Service. Where practicable and not prohibited by law, we will give notice before suspending access; where a violation poses a risk to the Service or others, we may act immediately.

We have the right, but not the obligation, to monitor, review, or moderate content or activity on the Service for compliance with this AUP. Our failure to act on any violation does not waive our right to act on it, or on any other violation, later.

In connection with any investigation or report, we may disclose information about you, your account, and the relevant activity to law enforcement, regulators, or affected third parties to the extent permitted by law.

A violation of this AUP is a material breach of the Terms of Service. We are not liable for any action we take in good faith under this AUP, and you are not entitled to any refund or credit for content removed or for access suspended or terminated for a violation. Your obligation to indemnify us for violations of this AUP is set out in Section 11 of the Terms of Service.

Where we become aware of content that depicts, promotes, or facilitates child sexual abuse or exploitation (CSAM), we will remove it immediately and report it, without notice, to law enforcement and to the relevant authority (such as the National Center for Missing & Exploited Children (NCMEC) or the applicable national hotline).

You agree to cooperate in good faith with any investigation we conduct under this AUP — including by providing relevant information when we reasonably request it — and to promptly remediate any violation upon our request.

9. Reporting

To report a violation of this AUP, contact legal@passportcraft.com.