Account & Billing
Plans, publish limits, upgrades, downgrades, and data export
3 articles
Plans and publish limits
What the Free, Starter, Pro, and Scale plans include: publish limits, team seats, yearly billing, the AI usage allowance, the 14-day Pro trial, and where to check your usage.
Upgrading, downgrading, and publish limits
How plan changes work in PassportCraft: an upgrade starts a new 12-month term with a credit for the unused part of your current one, a downgrade takes effect at your next renewal date, and a plan change never moves a published passport to draft.
Canceling your subscription and exporting your data
How to cancel a PassportCraft subscription through the Stripe billing portal, what happens to your passports afterwards, and how to export your data as CSV, JSON-LD, or QR codes first.